"Kim remains one of the strongest and most proactive members of our complex care management team. Kim continues to display a rare ability to engage effectively and capably with diverse agencies, institutions and providers, and caregivers of medically fragile and socially complex cases. She sets the standard in terms of being able to bring issues to light, to problem solve collaboratively, and to advocate for her patients at every level. Kim has excellent attention to detail, she is up to date and comprehensive and knowledgeable about the details and context of each patient's care. Kim has the ability to understand and address the patient level needs for her cases and panel while having the rare ability to communicate and manage system level issues that will impact delivery and support to children."